National Coverage | Services |
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As described by our directors, 'Our product is information. We have built our reputation on our skills as providers of high quality, substantial information that answers our client’s questions….we have the proven ability to achieve the following contractual objectives;
Insurance InvestigationsWhilst many insurance claims are not investigated, the Crux Investigation Group employs experienced specialist and general investigation practitioners to undertake inquiries into insurance claims to establish the circumstances of disputed or suspect claims. Methods of defrauding insurance companies are varied, as are the means of investigating. Evidence shows that insurance fraud in wealthy nations is increasing, with many governments running public awareness campaigns to deter potential fraudsters and appeal to the public to report any suspicious claims. The Crux Investigation Group specialise in the assessment and investigation of General, Workers Compensation and Compulsory Third Party Insurance claims for the domestic, government and corporate insurance sectors. Circumstance Investigations (Factuals)
Factual investigations take different forms requiring a broad set of skills including interviewing witnesses; analysing documents; conferring with experts and presenting findings in logical formats. Crux Investigation Group Investigators have extensive knowledge and experience in the following investigative areas -
The group has access to a full range of permanent and contract forensic investigators able to provide expert-qualified reports in matters of -
The nationwide general and specialist capacity ensure that we are able to fully address all investigations without the need for our client to instruct varied firms for a range of necessary services. Reports are provided in a concise format applicable to the needs of the Client and investigators are skilled in court presentation and provision of evidence. Reports are available in ‘real-time’ through this website via an exclusive and security controlled log-in available through this website. Surveillance AssignmentsThe Crux Investigation Group have an established network of surveillance operatives Australia wide who have worked with the respective region managers for many years in key areas including;
Where an insurer has reasonable grounds to believe a claimant is exaggerating or inventing a claim, surveillance often provides decision makers with independent information that can be used to determine the veracity of public liability, workers compensation, fraud and related claims. Evidence is provided to our clients in meaningful reports enhanced by still images and/or digital video copy that will be admissible in related litigation proceedings if required. Workers Compensation'The WorkCover bill for stressed Victorian public school teachers has topped $11 million in less than three years. Stress related conditions make up more than half of all workers’ compensation claims lodged by teachers…. The Department of Education must pay a $41 million WorkCover premium during 2006-07, partly to cover the cost of stress claims' Crux Investigation Group members work with major insurance companies, risk management organisations, law firms, and employers to report the facts associated with workers compensation claims. Our inquiries are focussed to establish the facts including if the injury is work-related, the extent of the injury and associated disability, and identify contribution and recovery potential. Our inquiries are also geared to determine if an employee has faked or exaggerated their injuries, has unreported income or employment at a second job, or have multiple claims under multiple identities. Our typical investigation would involve:
Marine
We have in-house expertise to investigate complex shipping, boating or marine-related incidents to accurately determine the cause of the event and provide comprehensive reports to enable all elements of any marine claim to be considered. Investigations have included;
Corporate SupportThe Crux Investigation Group offer specialist investigators who are skilled at discreetly but effectively performing corporate investigations in any business or workplace setting, assessing the scope of the liability and presenting a plan of action. By using individual investigators or multi-disciplinary teams applying technical expertise and structured investigative practices we provide a range of services in the following areas;
Risk ManagementCrux Investigation Group provides specialised risk management services including; Risk Assessments and Compliance Audits - to determine whether physical security measures protecting personnel, a site, facility, event or office properly comply with the applicable corporate policies and current best practice standards. Security Surveys - to address the physical security of corporate facilities; compliance with corporate security policies; and to evaluate risks faced by corporate executives while at work, in travel, and/or in their homes. Where significant risks are identified, cost effective, risk mitigation strategies are developed for the consideration of the organisation and executives involved. Program Reviews - to evaluate the field security program of larger organisations which examine past performance and assess future ability to protect personnel, intellectual [property, and key physical assets around the globe from known and potential threats to safety or security. Personnel Vetting - The Crux Investigation Group has a number of specialist trained consultants available to undertake formal assessments of individuals and firms for employment screening purposes as well as for the protection of business assets and interests. High Risk Dismissals - to provide early risk analysis, prevention strategies, and intervention activities where members of a company fear, or receive threats of, physical assault or property damage as the result of the termination of an employee. |
'Knowledge is Power' and whilst this is a sometimes-overused term, it is very relevant to the principle behind a circumstance investigation. Our managers and investigators are very mindful that circumstance investigations, also known as factual investigations, are undertaken with an open mind and focus on gathering facts that empower our clients to make informed decisions.
Boats are stolen, damaged, catch fire and from time to time marine-related injuries occur resulting in Common Law Claims. Whether it is a 3 metre dinghy, a 20 metre ocean going motor launch or yacht used for pleasure, work or in competition, “if it floats”, it can come to grief anywhere at any time in a vast range of circumstances. Marine claims can involve;